Find the answers to frequently asked questions.

The questions:

• I lost or deleted my license. What can I do?
• My demo version has expired, how do I obtain a license?
• Can I transfer a translation into the document, I work on?
• An application shows an error message or quits itself while translating. What can I do?
• What can I do, if I get varied translations for one word?
• What can I do, if the Language Alchemist cannot translate the word?
• The Language Alchemist is my favorite translation tool. Where is the version for Windows or Linux?
• I use Adobe Acrobat Reader and cannot start a translation straight out of my PDF document. What can I do?

And here the answers:

:	I lost or deleted my license. What can I do?
:	If your license got lost, then just write us an e-mail and we take care that you get back your license.

:	My demo version has expired, how do I obtain a license?
:	To obtain a valid license is very easy. Either visit our Online-Store and purchase directly online a license or ask your local software dealer.

:	Can I transfer a translation into the document, I work on?
:	Of course you are able to transfer a translation directly into the document, you work on. To get more information please read the detailed guidance to this topic in the online help of your Language Alchemist.

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An application shows an error message or quits itself while translating. What can I do?

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The contextual menu extension is implemented as a plug-in and it depends on the Apple specifications for this kind of plug-ins. If an application does not meet these specifications, it can happen that the contextual menu extension causes an error or an application just quits. This is not a Language Alchemist bug. To use the affected application further on without problems, the Language Alchemist can be turned off specifically for an application. You can also disable the plug-in for all applications.

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What can I do, if I get varied translations for one word?

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Some words can exist in other languages as well and have completely different meanings e.g. in German "die" is an article while in English it means "someone has come to death". If you have set your source language to "Automatic", the Language Alchemist shows you all meanings in every language it finds. To get a unique result, please change the source language from "Automatic" to a concrete language, so that the Language Alchemist are able to pick only words from one dictionary.

:	What can I do, if the Language Alchemist cannot translate the word?
:	There are several reasons why the Language Alchemist might not translate your input. You can find numerous hints in the help system which help you to still get a translation.

:	The Language Alchemist is my favorite translation tool. Where is the version for Windows or Linux?
:	At the moment we don't offer a version of the Language Alchemist for Windows or Linux, although the idea has quite its charm. If you are interested in such a version, don't hesitate to write us.

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I use Adobe Acrobat Reader and cannot start a translation straight out of my PDF document. What can I do?

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Unfortunately Adobe does not support the standardized concept of Apple to extend a contextual menu. Nevertheless you are able to start a translation straight out of PDF documents. For this please open your PDF with the "Preview" application. The "Preview" application is part of every Mac OS X distribution and is so available on your Mac. To learn more to this topic, please look into the help system of your Language Alchemist.