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Frequently Asked Questions

Who is BMT Micro?

BMT Micro is one of the oldest and most well-known supplier for software registrations and online orders world-wide and here your seller.

BMT Micro mainly provides secure and reliable online-order procedures to protect your personal data. By using Secure Socket Layer encryption your personal data is protected by the highest technological standard. With today's encryption technology, sending your credit card number to a Secure Server over the Internet is as safe as using your credit card in a restaurant, or placing an order over the phone.

How long does it take to get my license after I placed an order online?

During an online order the e-mail with your license data is typically generated by the order system within one minute and sent to you. When you receive your license, depends in the substantial on how quickly the e-mail arrives your mail-system.

An order by phone, fax or postal mail is processed manually and takes necessarily longer. Usually you get your license by this way within two to seven days. Please address your queries regarding an order to BMT Micro.

What do I get after I placed an order?

After placing an order your license is sent to your email address. With the received license information you can register your application, which you can download from our site.

How do I register my application?

After you have received your license, you can register your Demo-Version. Please proceed as follows to register your software:

  1. Choose from the menu, which is spelled like the application, the item "Register".
  2. Input into the registration dialog the received and corresponding data Name, Organization, Email, Serial number and Licence key.
  3. Click on the button "Register" to finish the process.

I lost or deleted my license. What can I do?

If your license got lost, then just write us an e-mail and we take care that you get back your license.

What is a discount code?

A discount code is a unique code for special offers that allow you to save money when shopping online. All it requires is for you to enter the code during the checkout process, and the retailer's site will automatically apply the offer. This means, you can make your money go further, and benefit from reducing the total bill.

How do I use my discount code?

Your discount code is fairly easy to redeem. All you need to do is to type it in the relevant field on checkout.

  1. Visit our Online-Store.
  2. Select your application.
  3. Click on the "Buy now" button.
  4. In the "BMT-Micro Shopping Cart" under "Additional Information", enter your discount code.
  5. Place your order.

How do I get a discount code?

From time to time we send our customers newsletter with updated information of our products. This newsletter often includes special offers with discount codes for our products.

The other way is to become a friend via facebook and read our wall.

What is our refund policy?

Instead of refunding we offer you to test our software extensively and without obligation for a limited time (normally 30 days). If you like the software after the test phase, you can purchase a license.

Can I purchase a license directly by jalada as an end user?

Unfortunately no, you can only purchase a license by one of our distributors.

Can I get special conditions?

If you are interested in special conditions e.g. as a reseller, then don’t hesitate to write us an e-mail to . Send purchase inquiry and describe us your demands.

 

 

 

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Questions/ Difficulties?

If you should have questions or difficulties with your order, please contact directly our distributor BMTMicro.

BMT Micro
P.O. Box 15016
Wilmington, NC 28408
USA

Email: orders@bmtmicro.com
Phone: +1 910-792-9100
Fax: +1 910-792-1889
Please remember the time difference when calling.
Order by Phone or Fax

You can also purchase our
products from BMTMicro
by phone or Fax.

International
Phone: +1 910-792-9100
Fax: +1 910-792-1889
USA or Canada
Phone: +1 800-414-4268
Fax: +1 800-346-1672

BMTMicro office hours:
9:00 a.m. - 5:30 p.m.
Monday through Friday
Eastern Standard Time (EST).

Please remember the time difference when calling.

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