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Just Translate

Frequently Asked Questions

What is Just Translate?

Just Translate is a beautifully designed, easy-to-use, fast and powerful full text translation App for Mac and Windows that has everything you need to understand and communicate in foreign languages.

What are the system requirements for Just Translate?

Just Translate requires a Mac with OS X Snow Leopard or later, or a Windows PC with at least Win XP.

Is there a Just Translate trial available?

Yes. A free 30-day Just Translate trial is available to download at our website.

Where can I buy Just Translate?

Just Translate is available to purchase for $9.99 via our Online Store or the Mac App Store.

What is an automatic translation?

Automatic Translation means, the translation is produced without the intervention of a human by a state-of-the-art technology.

The translation quality isn't as good as I'd like it to be. Why?

Automatic translation is very difficult, as the meaning of words depends on the context in which they're used. Even today's most sophisticated software, however, doesn't approach the fluency of a native speaker or possess the skill of a professional translator.

I use Adobe Acrobat Reader and cannot start a translation. What goes wrong?

Unfortunately Adobe does not support the standardized concept of Apple to extend a contextual menu. Nevertheless you are able to start a translation straight out of PDF documents.

For this please open your PDF with the "Preview" application. The "Preview" application is part of every Mac OS X distribution and is so available on your Mac. To learn more to this topic, please look into the help system of your Language Alchemist.

I lost or deleted my license. What can I do?

If your license got lost, then just write us an e-mail and we take care that you get back your license.

My demo version has expired, how do I obtain a license?

To obtain a valid license is very easy. Either visit our Online-Store and purchase directly online a license or ask your local software dealer.

What is Just Translate’s update policy?

jalada is serious about improving Just Translate. Therefore, 2.X.X minor and 2.X major updates are released regularly. The minor updates focus on bug fixes and performance improvements while the major updates also include new features. What’s more, all of the 2.X and 1.X.X updates are free.

How do I learn Just Translate?

Explore the Just Translate Tutorials website:
Learn Just Translate by exploring the Just Translate Tutorials website for text and video tutorials that will help you get started, or find useful tips and tricks to get the most out of the Just Translate features.

Browse Just Translate In-App Help:
Just Translate comes with In-App Help that includes an overview of nearly every feature in Just Translate, instructions for completing tasks, and keyboard shortcuts to help you accomplish things faster. Just Translate Help is updated with almost every minor release of the software. Choose Help > Just Translate Help to open the Just Translate help window.

Participate in the Just Translate Discussions:
Discuss ideas, share tips and solutions, request features, or share tutorials with fellow Just Translate users in Just Translate Discussions.

Where can I get help using Just Translate?

Participate in the Just Translate Discussions:
Post your questions, look for answers, and find friendly responses on any basic or advanced image-editing-related topic in Just Translate Discussions.

Email us:
Should you have any further questions about using Just Translate, please email .

Documentation:
Just Translate comes with In-App Help that includes an overview of nearly every feature in Just Translate, instructions for completing tasks, and keyboard shortcuts to help you accomplish things faster. Just Translate Help is updated with almost every minor release of the software.

How do I contact you?

To contact the jalada Team crew for general inquiries, send an email to

 

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